FAQ

Every day help for our
customers

We offer an ‘end to end’ service from the start of your journey, choosing a look and fuel type (electric, gas, woodburning), to the design and build of your dream focal point.

If you need more help

Just come in and visit us here at the showroom so we can discuss your thoughts and between us we can help you choose a perfect look.

Yes, we will come out & survey once we now what fire, fireplace, or media wall you would like. This is a complementary service

Yes, for electric fire installations & media walls, but we recommend you use a qualified fitter who will certify it if you buy a gas or wood burning fire. 

Yes we do offer installation on fires purchased through us 

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